Excellent Service - Raelene and Colin are very experienced salespeople, their professionalism, dedication and expertise made the entire process smooth and stress-free. They demonstrated a deep understanding of the market, clear communication, attention to detail, timely updates and a commitment to achieving the best outcome. I would highly recommend their services to anyone looking to buy or sell a house. Thank you again for your excellent support.

Very Professional Salespeople
We found both Raelene and Colin to be very professional in their approach to the sale of our home. Their communication was regular and informative, keeping us up to date every step of the way. With daily phone calls and weekly written reports we were updated on any progress. We have no hesitation in highly recommending them, in fact we already have to relatives looking to move. If you are looking for guidance in the real estate market, I would contact Raelene today.

Friendly and professional
Raelene and Pav were great. Professional and efficient throughout and a pleasure to deal with. Easy to recommend them, if you're looking for a real estate agent.

Genuine, an excellent advisor and very supportive agent
We first met Raelene at an open home when we began our home ownership journey almost 10 years ago. She had so much passion to help us find our first home with countless viewings and brilliant advice. Although in the end we ended up buying a home through another agent, she still turned up on our new front doorstep with a bottle of wine to congratulate us. That is why we knew that when we would one day come to sell our first home, Raelene would be our person. Over the years she has offered further advice and numerous appraisals as we came to a cross roads as to what to do next. She showed care and consideration and we never felt as though she was pushing us for a potential sale. She is incredibly caring about your situation and will go out of her way to find solutions on your behalf. When we eventually sold our beloved first home, she was with us all the way. It was not an easy process for us but she supported us through the journey and we are incredibly grateful for her and Colin's guidance through the process and even running open homes for us when we couldn't be there. At the auction they were both amazing, as was the auctioneer. We couldn't have been happier with everyone at Barfoot & Thompson. But if you want a real estate agent who genuinely wants the best for you, Raelene is your agent.

An outstanding service from start to finish :-) I cannot rate both Raelene and Colin highly enough throughout the entire process of selling our home. Both were extremely professional from the outset but at the same time it was like talking with old friends. The advice and guidance we were given was always sound and based on not only experience but also the ebbs and flows of the current housing market. We elected to auction our home (on advice) and we were guided through this stressful experience with both encouragement and reassurance. All developments during the marketing phase were passed on in a timely fashion so we knew exactly how successful our efforts were at any given time. I truly believe that Raelene and Colin achieved not only the best price for our home but exceeded our wildest expectations. We thoroughly enjoyed the sales journey with them and I know they worked all hours on our behalf. Although the initial meeting was for a business arrangement I feel we have finished as friends. We are extremely grateful for all the efforts and would recommend utilising their services without hesitation. Many many thanks and all the best wishes for the future.

Brilliant! 5 Stars Raelene is professional, a great communicator and we won’t hesitate to use her services again. We totally recommend Raelene to anyone buying or selling.

Raelene and Colin are wonderful people who are very considerate, not pushy. I would recommend them to anyone who deals with them at Barfoot & Thompson.

Efficient, effective and professional
Raelene is a trustworthy salesperson you can rely on. Her professional knowledge and effective communication skills make sales more efficient and successful. I look forward to working with Raelene in the future.

Outstanding
Raelene and Team McMurtrie were knowledgeable with up to date information and current market trends to help us understand and have a true sense of the value and expectations of where our property sat in the market to set and achieve a realistic price to get the great result we achieved. Thank you for your support and understanding of a sensitive and emotional time in our families history.

Knowledge, communication and professionalism
We have used Raelene and Colin several times now to sell our houses. They have a great appreciation of the market and are honest and realistic about pricing. Great follow-up after open homes and kept us fully informed. We would definitely use them again and highly recommend them.

Cool, Calm and Reassuring
We couldn't have been any happier with our choice of Raelene and Colin as our salespeople. They work so well together and compliment each other perfectly. They are experienced, knowledgeable, easy to talk to, patient, calm and understanding. They listen to your thoughts and ideas without forcing their own opinions on you. They work with you whilst offering insights and ideas. Their communication was great and they provide regular, detailed updates. Selling a house can be quite daunting and scary at times but their calm positivity always made us feel confident that we would achieve the outcome we desired.

Raelene is the ideal salesperson. She is personable, knowledgeable, keeps you in the loop and gets the job done. She has the calmness of a therapist when things get tough and has the ability to think laterally and come up with interesting solutions and alternatives to conventional approaches to real estate. I highly recommend Raelene if you have a property to sell.

Raelene provided a very high level of service. She is professional and respectful at all times. Raelene supported me through a very difficult process to get my home ready for sale, always calm and reassuring. She was always available and responded promptly to my communications - even late at night! Raelene worked hard for me, and I would highly recommend her and Colin, to friends and colleagues.

"I met Raelene several years ago when looking to purchase. When it came to selling our house I always wanted to work with her as I feel she treats buyers and sellers with respect and was very helpful. I would absolutely recommend her to anyone!"

Raelene and Colin. Thank you very much for your efforts in selling my house. I was impressed by the well-organised and efficient way you dealt with all aspects of the sale. I found dealing with you was straightforward and your level of communication was very good. I would recommend you to anybody else selling their house.

"Raelene and Colin really do go above-and-beyond and put their clients needs first every time. This was the third sale with Raelene and I'd simply not list with anyone else."

Raelene and Colin McMurtrie, were excellent in selling our property in Zita Ave, Matakatia Bay, Whangaparaoa. I contacted four agencies who were keen but never followed up after the first call. The McMurtrie's were and were able to effect a sale. Also they were always on time and followed through on what needed to be done. I would especially like to thank them for their professional way they went about it.

Regards

We would like to express our heartfelt thanks to Raelene & Colin McMurtrie. We were referred to them by a close friend, who bought their first home from them. It all happened just after the lockdown in July 2020 and you were both diligent and delivered on what you promised.

Most of all, you understood the pressure we were under while selling our house during this difficult time and looking for a new house at the same time.

You worked hard to help us achieve the purchase of the house we wanted. Nothing was ever too much trouble for you. You were always available either via phone or email or in person and you even went above and beyond to help us achieve our goal.

You answered all our inquiries in a timely and always in a professional manner and even after the purchase you were always available to answer any questions. We would not hesitate to recommend you.

I worked with Colin and Raelene to sell a property where I was acting on behalf of a third party. They provided all the information and options to allow me to make informed decisions from start to end. Their communication, both verbal and written was always very responsive, knowledgeable and professional. Colin and Raelene are very personable and friendly, easy to work with. They work well as a team and understand each other’s strengths. Overall it was a very stress-free process. I would recommend them to anyone looking to sell a property.

"Late in 2019, we engaged Colin and Raelene McMurtrie to sell my elderly parents house on the Shore, which was auctioned in March 2020. My parents had occupied their home for around 40 years and once the furniture truck departed there was still a monumental amount of work required before it was market-ready. Given no family were living in Auckland, we were looking for a trustworthy, professional agent with high integrity, willing to undertake the necessary contract management required to ensure the property was presented in the best possible light. We also wanted an agency with sufficient market reach and resource base to undertake a targeted campaign to attract the largest number of genuine potential buyers and the experienced staff to run and complete the auction. At the outset, Colin and Raelene presented us with a professional and well researched market appraisal, but it was their personal qualities and they way in which they worked together as a team that impressed us the most. They efficiently managed the entire process to a high standard and because of their effective communication we felt we were in control at all stages. The property sale price exceeded all our expectations. If you are looking to sell or buy property on the Shore, we would highly recommend you contact Colin and Raelene."

"Colin and Raelene recently sold my house in Torbay for me and achieved an excellent result at auction, achieving a price that was pleasantly surprising. Their advice on preparing the house for sale was spot on and I am sure influenced the final sale price. Throughout the process they kept me informed and ably guided me through the process. This was difficult at times as part way through the sale I moved to Wellington. They even arranged for me to listen in to the auction as it progressed by getting their manager to phone link with me. They were great to deal with and I would have no hesitation in recommending them to anyone contemplating selling their home."