I am writing to express my appreciation for your outstanding professionalism and dedication as my Property Manager. Under very challenging circumstances, you have consistently gone above and beyond what was required, and your efforts are much appreciated.

Since you assumed the role of Property Manager last October for my Mt Maunganui unit, you have demonstrated an unwavering commitment to ensure the utmost satisfaction of both the tenant and myself as the owner. Your ability to handle challenging situations is commendable. Whether it was addressing maintenance issues, resolving disputes, or overseeing routine inspections such as ensuring the Healthy Homes obligations were met, you have consistently exhibited a level of professionalism that is hard to find.

Your communication skills have been instrumental in fostering a harmonious relationship between a tenant and myself as property owner. You were readily available to address any concerns or queries, promptly responding to emails and phone calls with utmost care and attention. Your approachable nature and willingness to listen have fostered good communication between the tenant and myself.

Although I have now sold the property and live in Australia, I have no hesitation in recommending you and indeed Barfoot & Thompson to any prospective investors looking for competent, efficient and honest management.

Di and I would like to thank all the team at Barfoot & Thompson, for managing our property. Everything was always professionally dealt with and we would recommend your company to anyone. All the best.