Exceptional Service from Simone Simpson
From the get-go, Simone Simpson set the bar high for what one could expect from an estate agent, and she consistently surpassed it at every turn. My recent experience of selling a home while being out of the country could have been fraught with stress and uncertainty, but thanks to Simone, it was anything but.
Her professionalism was evident from our first interaction; she communicated with clarity and authority that immediately instilled confidence. She was not just a communicator, though; Simone was a listener. She paid close attention to my needs and preferences, which made me feel well taken care of, despite the physical distance.
Simone's ability to take the reins and control situations was nothing short of impressive. Knowing that relaying messages across different time zones could lead to delays, she anticipated potential setbacks and tackled them proactively. Her thoughtfulness in execution meant that I was spared the back-and-forth that so often plagues long-distance transactions. Decisions that would typically require lengthy discussions were handled by Simone with a combination of tact and expertise. She thought on her feet and took care of issues before they even had a chance to become problems.
Her knowledge of the local market is extensive. Simone's insights and advice were invaluable, ensuring that my property was not only well-presented but also positioned to sell at the best possible price. Her strategies clearly stemmed from her experience and a deep understanding of what makes a house sell.
Working with Simone was an absolute joy. Her positive attitude and tireless work ethic transformed what could have been a challenging journey into a stress-free experience. The peace of mind she provided was invaluable, and her dedication to her clients shone through every step of the way. I should also add that all the while, Simone was 7months pregnant!!
I couldn't recommend Simone Simpson enough. If you're looking for an estate agent who is not only dedicated and extremely capable but also a pleasure to work with, look no further. Simone will handle your real estate needs with the utmost care and professionalism, no matter where in the world you are. Thank you, Simone, for an outstanding job well done. 6 out of 5 stars!
Michael Stone - Thermawood Gippsland, Company Director