Nikki managed our rental property for two years. After vetting applicants for the property, she recommended a tenant. The process was stress and hassle-free and her judgment was sound. The tenants were great and looked after the property very well.

Throughout the tenancy, Nikki was very prompt in advising of any issues that arose, and communicated effectively with the tenants and myself.

When it came time to prepare the house for market, she effectively became a project manager - over and above her role as property manager. She provided sound advice on managing the tenants and organised
contractors to prepare the house for sale.

All up, I have found it a pleasure dealing with Nikki. She has been proactive, reliable, trustworthy, honest, prompt, courteous and professional in our dealings, and I cannot recommend her services highly enough. She
made renting a property stress-free, and consistently went above and beyond in her role.

I would like to also extend my thanks to you for your helping us manage our Sandiacre Way home. We have appreciated your professionalism and promptness and will miss having you as our property manager.

Really appreciate all your help on the two properties over the years, it's been a pleasure.

Nikki Gallichan from Browns Bay office is very pleasant to deal with and thoroughly efficient.

Barfoot & Thompson were recommended to me and, as a landlord, I've nothing but positive things to say about my experience with them. They operate with integrity and honesty at all times and I know I can rely on them to do what's right for me, my property and my tenant. This, along with being able to communicate clearly via email, is critical as I live abroad and timezone differences mean regular telephone calls are not practical. Responsive, trustworthy and efficient; I know my property and tenancies are well managed. Nikki Gallichan and her team were recommended to me and I have no hesitation recommending to others.

It was a pleasure to work with Amanda Chue and Nikki Gallichan. They kept me informed on issues, sought my approval before proceeding, managed repairs and sent monthly statements etc. I feel confident and at ease my property is well taken care of and tenants are settled in. Overall, they are great property managers to work with and I couldn't be happier since this is the first time someone has managed our rental property.

I'd like to thank you for everything you have done for Lorraine and I during our tenancy period. We couldn't have asked for a better property manager and it has been a pleasure to deal with you and Barfoot & Thompson.

I wish I could take Nikki and the team the team from Barfoot & Thompson with me to my new home. The whole team were incredibly attentive and quick to respond to all my requests and issues, yet they were also unobtrusive and respected my privacy. I will be incredibly sad to say goodbye to them.

We have had two rental properties in Albany managed by Barfoot & Thompson Browns Bay, since 2005 and will be selling the last one next week. During that time we have dealt with the rental office and have found their performance to be exceptional.
As a team they are expert in their designated fields of responsibility, whether it be their proactive work in advising of tenant movements, submitting detailed inspection reports, including photos, or following up on any queries or requests from us with alacrity. All ladies are courteous, go the extra mile for the owners and having dealt with other property managers, this team sets the bar high for others to attain.
It has been a pleasure to deal with Nikki and Anna, at Barfoot &Thompson Browns Bay and I trust they will be with the company for many more years.

Thanks for being a great landlord, It's been a pleasure dealing with you over the last years and I sincerely hope that I would be able to do so again sometime in the future.
Kind regards and all the best to you and the great team from B&T Browns Bay.

We are very happy with the assistance and service that we get from Barfoot and Thompson Browns Bay and we look forward to a long association with you and the team there.

So it has at last come to the moment where the owner returns to her house after 4 years and 2 months and we must move on.
Kathy and I thank you for great service and support during this time. You are a great and friendly team and we wish you well. In particular, thank you for your patience with me and my sometimes over active type A personality.

We are very happy with the service provided by the Browns Bay Rentals Team and recommend them to any landlords considering using them.

Very friendly, service is always prompt, efficient and professional.

I would like to take this opportunity in thanking you and Barfoot and Thompson as a whole for the tremendous service and cordiality received over the last almost 4 years. I have been impressed by the professional way all business has been conducted. We wish you all the best and prosperity for the future.

It was a great experience will recommend you guys to anyone I know looking in the area best rental experience I have had in my life, and I have had many in the 13 years I have been renting.