Excellent customer service!

Sara-Jayne was excellent to work with. Professional and approachable at all times, she ensured my property was sale-ready and we had a strong marketing campaign in place. Sara-Jayne kept me informed throughout the process and worked very hard to ensure my property sold for an excellent price. She is a person of integrity and wonderful to deal with.

Job well done Sara-Jayne!

Sara-Jayne did a great job when she was selling my apartment. She was always happy to answer my questions and keep me posted with any progress during the open homes, although we were only able to do that for two weeks due to the Lockdown. We will definitely recommend Sara-Jayne as the salesperson to our friends and family, if anyone wants to sell their houses in future.

Our great experience with Sara-Jayne

Sara-Jayne was very professional and helpful with a pleasant and natural style. She went out of her way to provide advice, help and assistance in preparing our house for sale. Her enthusiasm and attention to detail was instrumental in the selling process. She kept us well informed and regularly updated us, and had a very good relationship with others providing services such as dressing the house, window cleaning, gardening and photography. We are happy to recommend her.

It is our absolute pleasure to write in support of Sara-Jayne and Gill, who recently sold our home of almost 16 years in Cornwall Park Ave in Epsom.

Of all the houses we’d previously sold, this was the most special because this was where our kids grew up and where we’d built a lifetime of great memories with family and friends. This was also the home we’d poured so much time and energy into renovating and the garden we’d nurtured for many years. It was really important to us that we choose the right salespeople because we were determined to leave this home feeling positive and happy with the outcome. We’d experienced those salespeople that tell you how wonderful your home is and how much it’s worth, only to discover that post-listing with them, the pressure is applied because the market has miraculously changed...

When we first met with Sara-Jayne and Gill, we were impressed with their friendly, easy-going nature, their professionalism, their knowledge of the market and their honesty. It felt an easy decision to go with them. They quickly pulled everything together and provided good recommendations as to how we should present and market our home. We felt really comfortable with their proposal and were pleasantly surprised with the marketing budget recommended.

Once we were on the market, things moved quickly and we soon benefitted from the list of potential buyers they had together with the extensive list of salespeople within their network.

Sara-Jayne and Gill were calm and confident providing fast and informative updates on the interest shown by potential buyers. The constant contact we had with them almost made us feel as if we were their only customers. We also liked that they respected the fact we weren’t interested in any negative feedback from “tyre kickers”.

We believe the potential buyers also received a great service as all requests and enquiries were dealt with quickly and professionally. We felt Sara-Jayne and Gill went above-and-beyond. It was no bother for them to meet potential buyers late at night and call in extra support to enable open homes to remain open way beyond the allocated time. Within a week we had a pre-auction offer which took us to auction within two days.

While we acknowledge we were selling in a “hot” market, we still feel that using the services of Sara-Jayne and Gill meant we achieved far more than we would have with other salespeople who were hounding us to list with them. With their help, we achieved our happy ending, which made the difficult task of leaving the home we all loved, so much easier.

We genuinely recommend them to anyone thinking of selling.

My husband and I would like to express our appreciation for the way that Barfoot & Thompson handled the sale of our property. During the process, our salespeople, Gill Macdonald and Sara-Jayne Kingston, looked after us as though we were family.

They took great care to ensure we felt comfortable with the process and treated us with patience and respect at all times. We would not hesitate to recommend these two ladies to other vendors.

We thank them for their kindness and good humour. Together they make a great team.

What a Team!! We were very happy to have listed our family home of 25 years with Barfoot & Thompson Remuera's GIll Macdonald and Sara-Jayne Kingston as our salespeople. Only a few days after listing, Auckland went into Covid Level 3 lockdown and as our property was tenanted we were very constrained with arranging viewing times. In these difficult circumstances the girls went above and beyond to maximise the exposure of the house. When eventually, after they were able to conduct a very well managed “Open Home”, we were presented with an offer we were happy with and subsequently brought the auction date forward. After such a frustrating time early in the campaign, we were extremely happy with the final result. which was 32% over the CV. The successful outcome could not have been achieved without their hard work, professionalism, great organisation, excellent communication and broad market knowledge. Not only this, they were fun to work with!!

Thanks Sara-Jayne and Gill, you were both superb!!

A few word on the sale of my home in Pukeora Avenue. As my previous agent was retiring, he suggested I contact Sara-Jayne Kingston. She has proved to be an amazing agent - excellent advice on who to use to spruce the house up for sale, everything done on time and the auction went very smoothly and successfully. I would thoroughly recommend her to anyone looking for an agent who pays attention to detail.

Sara-Jayne was a great help in the recent sale of my house - all the "usual" things like advertising and open days BUT it was all the extras - like advice about decluttering and setting things up for the sale - as well as her wonderful list of other people who could help, such as gardener, Junk2go, ... - all organised for me so that I never became overwhelmed. Thank you Sara-Jayne.

We are very pleased to have worked with Sara-Jayne on the recent successful sale of our property in One Tree Hill. We were very impressed with her energy, enthusiasm and effort to make sure everything went as smoothly as possible. The open homes were the best they could be and we're convinced that Sara-Jayne's personal touch and presence lifted the experience for the visitors and really engaged potential purchasers. We were very grateful that Sara-Jayne's efforts produced five (or was it six?) purchase offers that easily met, and exceeded, our expectations.

A big thank you for all your hard work that resulted in the sale of Glenalmond Road; I really do appreciate it very much. It is wonderful how quickly the exchange went through once the decisions were made, and I am glad to hear that the new owners are enthusiastic!.......

Every good wish and may you continue to enjoy your work of helping people like myself, into and out of properties,
Thanks again,