Above and beyond - Mark went above and beyond when helping me to sell my home in Millwater. Mark was always prompt and displayed excellent communication throughout. Knowing that I had recently separated with my husband, he helped me prepare the house for sale including water blasting the entry. I appreciated his kindness and attention to detail. He even personally delivered my mail from the home after I moved. Mark gave fantastic feedback on how things were tracking including being very honest at times. I felt like we were a team and I trusted his opinion. I would have no doubt in recommending Mark in the future.

Helpful and friendly
We recently worked with Mark on our property search and found him to be helpful and friendly. He consistently communicated promptly, answering all of our questions and keeping us updated throughout the process. His level of attentiveness made the experience much smoother and showed their commitment to customer service.

Hard-working & good communication. We interviewed four salespeople from four different agencies and from our perspective, Mark put the most effort into his presentation and he continued to provide that extra effort throughout the rest of his services until we completed our house sale. Mark provided good communication for what was essential but also shielded us from a lot of "noise" that we did not need to know about. His engineering background also has him well-placed to talk to potential buyers with an extra degree of value. Very happy with his work ethic and integrity.

Mark Garratt has done it again!
"The successful auction yesterday was the second time Mark has sold for us. He has guaranteed us as clients for life. A professional marketing campaign, open homes and private viewings exposed our property to 90 parties in the four-week period we were on the market. Our experience with Mark as our salesperson, has once again been a pleasant and even enjoyable experience. We look forward to next time!”

Yesterday's Auction had all the hallmarks of a real-life-drama for us. The sale of the earlier auctions on the day were inconclusive, so they modified our expectations for a similar scenario for us. How mistaken we were! Your advice to us was "spot on". We can confidently say, that at all stages of the sale we were fully-informed of the necessary steps in the auction process and your knowledge and advice was taken on trust. That proved to be the pathway to success.

The advertising process you recommended bore fruit; the house presentation advice was sound; the timing and auction dates were wisely selected, and your 'up-front' honesty was warmly appreciated.

We thoroughly enjoyed working with you, and appreciated and valued the mutual respect that developed during the whole process. We will be recommending your services to our friends and family.

Thank you Mark, you made the selling process easy peasy! Mark was professional, realistic and honest. Always on hand to answer questions and offer up solutions. This sale was stress-free and took a load of pressure off my mind. Would highly recommend.

“Mark's services were recommended to me by a friend. The wealth of knowledge and experience that Mark has with selling plaster homes is second-to-none. He compiled a strategy and a marketing plan to achieve the end result. I’m delighted to say that Mark had over 20 buyers through my home in just three weeks and four buyers carried out building reports. All four buyers attended the auction and together they placed 20 bids. We sold for $95k above CV. Mark is also known as the “Plaster Master” so I would highly recommend his services if you do have a plaster home or a mix of materials and are thinking of selling in the near future”. Thanks again Mark.

We would like to thank you Mark, for the wonderful job you did for us. Thank you for guiding us through the daunting process with your experience knowledge and friendliness. We found you to be communicative, reliable and honest. Your professionalism is exceptional. We will definitely be recommending you to anyone we know wanting to sell their home.

I am writing to let you know about my experience of dealing with one of your salespeople, Mark Garratt, Millwater office, during the Covid-19 crisis.

I have bought and sold more than 20 properties in New Zealand and at least another 20 in the UK and USA. Mark is by far the most professional and diligent real estate salesperson I have ever dealt with. In this particular case, Mark was selling my son's home, however, as I was staying in the property, I was the one who dealt with Mark on a daily basis over the last few months.

Mark kept us informed at all times and gave reasonable notice whenever he has arranged a viewing. He also arranged open days whenever the Covid-19 crisis permitted. What sets Mark apart from other salespeople is his attention to detail. For example he bought his own brand new kettle and toaster to place on the worktop of the second kitchen area to add some colour. He carefully placed books in appropriate places and even vacuumed the carpet on one occasion. He carries spare masks, gloves and sanitiser for potential buyers and because of his civil engineering background is able to answer technical questions that other salespeople cannot.

During this very difficult and stressful period, Mark was a pleasure to deal with and he successfully sold the property for a fair price given the current circumstances. Mark's level of care and attention to detail deserves recognition, which is why I decided to tell you about our experience.

We can only endorse what everyone else is saying about Mark Garratt! A pleasure to do business with because of his professionalism, integrity and honesty, communication skills, and persistence. Our sale did not happen quickly but Mark negotiated a price above our expectations and we enjoyed working with him. We look forward to him acting on our behalf again in the future.

Winning Lotto is unattainable for most of us but we feel we won the Lottery when dealing with the Dream team at Millwater Barfoot &Thompson. Barb Beaumont and Mark Garratt listened carefully to our brief of what we wished to sell our house for and then found us a new home which contained most of the features we required. A professional and smooth sale and purchase for us.

Thanks to you all at Barfoot & Thompson.

"Blown away by Mark's awesomeness! We were on the market with another agent for 90 days! Mark brought us the winning offer at a price exceeding our expectations after just 3 live days and no open homes! I will without hesitation recommend Mark's superior negotiation skills to anyone selling their home. He approached the sale from a different angle and got the job done in record time. Well done Mark!"

We can't thank Mark Garratt enough for all his hard work, dedication and time spent on selling our Duplex unit. Mark is very professional, has attention to detail and is very easy to work with. He stayed focused through a very trying and often frustrating process. He never gave up on us and kept a steady flow of prospects through our home. Mark is a straight shooter and extremely honest and above board, which we appreciated. We can highly recommend him to anyone looking for a professional agent.

"We have been extremely satisfied with the marketing campaign run by Mark Garratt and are delighted with the outcome. He was professional, approachable and always punctual, regularly informing us about any developments as well as advising us about possible strategies. We highly recommend him."

This man is a force of nature! He gets the job done right but at the same time is friendly, caring and professional. He was with us every step of the way with the right advice.

Hi Mark. This is a letter of our appreciation for all the hard work that you have done marketing our property. This being the first house that we have sold, we found you very helpful and pleasant to get on with and all things were completed in a professional manner. We thank you very much as with all the Covid 19 restrictions that were in place it made it more difficult for you to carry out viewings for potential buyers for our property. You advised and guided us every step of the way and we thank you once again for a very favourable result. We would not hesitate to recommend your services to any of our friends that maybe putting their property on the market.
With kind regards

"We would happily recommend Mark to anyone wanting to sell their property. Mark has been marvelous to deal with; cheerful, friendly, 100% professional in every way, and an exceptional communicator. You would do well to find any better agent to work with."

"Hi Mark, I really value the skills and expertise you brought to the sale of my house. From the beginning of the process through to the end, you provided me with as much information as possible and explained what I needed to know in order to make an informed decision. I am very happy with the outcome and still cannot believe that my house has sold after just two weeks on the market, thank you. Those finer touches that you and Stella did to the house I believe was what moved the property from good to great and one that people want to live in."

"Right from the very 1st meeting with Mark I just knew the sale of my property was in good hands, He was a true professional from the word GO, I knew exactly what was going on week by week and was never concerned about anything, I wouldn't hesitate to recommend him to anybody. He even shouted me lunch after the house was sold...Legend"

"The entire process with Mark was seamless, communication prior, during and following the campaign was excellent, and most importantly my husband and I ended up with the price we wanted for our property. During what can be a stressful time, I felt calm and informed. I would certainly recommend Mark to friends and family."

"Thank you to Mark for his commitment, perseverance and professional approach in selling our home. He is hardworking, honest and extremely knowledgeable and we certainly felt that he was working for our benefit through the whole process. We would not hesitate recommending him to other potential vendors".

"The process has been smooth and easy. As overseas sellers, we have felt fully guided through the process and communication was always great. We felt comfortable that our marketing campaign was in place and advertising our property at it's best. We enjoyed regular updates on progress and viewings and are pleased to have achieved a fast sale & settlement. Thanks again for all your support."

"In my view Mark did a great job. The attention to detail was most impressive: the advertising, getting to grips with the construction issues, reporting to us and following up with the prospects, to mention just a few. It was a very professional job and, of course, it achieved the desired result. I believe that the job that you did in the auction room, helped by the two auctioneers, was masterly. I will certainly be recommending Mark to our friends."

"Thanks to Mark we have our dream home. We couldn't have asked for a better buyer's salesperson. Mark is an honest man who earned our trust very quickly. That trust turned out to be well-founded as Mark's patience, help, guidance and knowledge of the market led us to a home that exactly matched our requirements. We are happy to recommend Mark."

"Thanks to Mark Garratt for his excellent work in marketing and selling our house. His professionalism and enthusiasm provided us confidence all the way through the process. Mark also acted as our buying agent in securing our new home, which was a very valuable process and one I would recommend. Mark was an excellent choice to work with in both selling & buying. We would have no hesitation in recommending them."

"Thanks Mark for all your help with assisting us negotiating and purchasing our new home. It was very reassuring to have you on our team at the auction today, providing a cool level head amidst all the pressure and emotion of the busy auction. As well as today we would also like to thank you for your assistance in providing us with several potential properties over the last month during our extensive search. Your insight and considerable knowledge of the market and the process has been invaluable. We must thank you for all the valuable tips and advice you have provided, not to mention your useful application of your civil engineering background in terms of building knowledge. In New Zealand it costs the buyer nothing to utilize the services of a buyer's agent, prospective buyers would be foolish not to maximize the potential buying opportunities, when it does not cost anything. Obviously in our instance we believe your assistance and service in this regard was second to none and has resulted in us buying our dream home. We cannot thank you enough."

"We had confidence in Mark's ability from the beginning. His awesome marketing skills along with a short and professional campaign towards tender proved very successful. We will have no hesitation in recommending him to our friends. Thank you Mark."

"Mark proved to be invaluable in the marketing and sale of our property. He was diligent, professional and kept us apprised throughout the process, going the extra mile, securing a number of bidders for our auction. We would highly recommend Mark and his professionalism."