Excellent Service - Raelene and Colin are very experienced salespeople, their professionalism, dedication and expertise made the entire process smooth and stress-free. They demonstrated a deep understanding of the market, clear communication, attention to detail, timely updates and a commitment to achieving the best outcome. I would highly recommend their services to anyone looking to buy or sell a house. Thank you again for your excellent support.

Very Professional Agents
We found both Raelene and Colin to be very professional in their approach to the sale of our home. Their communication was regular and informative, keeping us up to date every step of the way. With daily phone calls and weekly written reports we were updated on any progress. We have no hesitation in highly recommending them, in fact we already have to relatives looking to move. If you are looking for guidance in the real estate market, I would contact Raelene today.

Found our dream because of Raelene!!
We met Raelene at an open home and at this point we were doing everything on our own and we weren’t having any luck. I was coming up from Christchurch almost every two or three weekends a month and looking at between 10 and 20 homes over a weekend. After meeting Raelene, she reached out to us and offered to help us find our dream home and we couldn’t have been more grateful. Not being in Auckland was very hard but Raelene definitely helped make that process a lot easier and we are so appreciative of that. Finding and buying a home is never a fun or easy process but Raelene definitely helped to make things easier for us!

Friendly and professional
Raelene and Pav were great. Professional and efficient throughout and a pleasure to deal with. Easy to recommend them, if you're looking for a real estate agent.

Genuine, an excellent advisor and very supportive agent
We first met Raelene at an open home when we began our home ownership journey almost 10 years ago. She had so much passion to help us find our first home with countless viewings and brilliant advice. Although in the end we ended up buying a home through another agent, she still turned up on our new front doorstep with a bottle of wine to congratulate us. That is why we knew that when we would one day come to sell our first home, Raelene would be our person. Over the years she has offered further advice and numerous appraisals as we came to a cross roads as to what to do next. She showed care and consideration and we never felt as though she was pushing us for a potential sale. She is incredibly caring about your situation and will go out of her way to find solutions on your behalf. When we eventually sold our beloved first home, she was with us all the way. It was not an easy process for us but she supported us through the journey and we are incredibly grateful for her and Colin's guidance through the process and even running open homes for us when we couldn't be there. At the auction they were both amazing, as was the auctioneer. We couldn't have been happier with everyone at Barfoot & Thompson. But if you want a real estate agent who genuinely wants the best for you, Raelene is your agent.

An outstanding service from start to finish :-) I cannot rate both Raelene and Colin highly enough throughout the entire process of selling our home. Both were extremely professional from the outset but at the same time it was like talking with old friends. The advice and guidance we were given was always sound and based on not only experience but also the ebbs and flows of the current housing market. We elected to auction our home (on advice) and we were guided through this stressful experience with both encouragement and reassurance. All developments during the marketing phase were passed on in a timely fashion so we knew exactly how successful our efforts were at any given time. I truly believe that Raelene and Colin achieved not only the best price for our home but exceeded our wildest expectations. We thoroughly enjoyed the sales journey with them and I know they worked all hours on our behalf. Although the initial meeting was for a business arrangement I feel we have finished as friends. We are extremely grateful for all the efforts and would recommend utilising their services without hesitation. Many many thanks and all the best wishes for the future.

Raelene cares. About your home, the process and you as a person.
It's pretty stressful selling your home, and trying to get the result you want with all the limitations time and money present. Raelene managed the situation we were in with compassion and care, working hard to get our house sold. It's not easy to manage the stress this presents, but she turned up with kind words, and wise words. We are abundantly grateful to her for bringing all that to the table. Thank you Raelene.

Brilliant! 5 Stars
Raelene is professional, a great communicator and we won’t hesitate to use her services again. We totally recommend Raelene to anyone buying or selling.

Raelene and Colin are wonderful people who are very considerate, not pushy. I would recommend them to anyone who deals with them at Barfoot & Thompson.

Expert In Her Field
As first home buyers, my partner and I had no idea where to start. When we approached Raelene, she was enthusiastic and helpful. She generously took us out weekend upon weekend and even sat with us through making our first offer. We trusted her immensely with finding our perfect home, and she made the process so easy and straightforward. Raelene had excellent communication, and made us feel as though she was holding our hand through the entire process. Honesty and reliability was something we really valued about Raelene and will be recommending her to everyone we know! You say we could've done this without you, Raelene, but I truly believe that because of you and your guidance, we now own a home we couldn't have ever dreamt of. Thank you from the bottom of our hearts!

Efficient, effective and professional
Raelene is a trustworthy salesperson you can rely on. Her professional knowledge and effective communication skills make sales more efficient and successful. I look forward to working with Raelene in the future.

Raelene is personable and knows what she is doing without being pushy. We found her knowledgeable about recent sales in the area and about the sale process generally. Raelene was always professional in her interactions, her advice was sound - when offering different options, she was clear about the merits of each and she respected the decisions we made. Raelene is a great communicator providing regular updates on the level of interest in the property and after each open home. We wholeheartedly recommend her.

Outstanding
Raelene and Team McMurtrie were knowledgeable with up-to-date information and current market trends to help us understand and have a true sense of the value and expectations of where our property sat in the market to set and achieve a realistic price to get the great result we achieved. Thank you for your support and understanding of a sensitive and emotional time in our families history.

Great experience and stress-free

It was a great experience to work with Raelene and Megan. Selling in a slow market was stressful, but Raelene and Megan had made it easy and smooth for us. Raelene helped us to define the right strategy upfront, kept us informed on the viewing feedback and refined our listing. We had a great result overall and we were very happy for the first home buyer to obtain a nice home.

Knowledge, communication and professionalism

We have used Raelene and Colin several times now to sell our houses. They have a great appreciation of the market and are honest and realistic about pricing. Great follow-up after open homes and kept us fully informed. We would definitely use them again and highly recommend them.

Cool, Calm and Reassuring

We couldn't have been any happier with our choice of Raelene and Colin as our salespeople. They work so well together and compliment each other perfectly. They are experienced, knowledgeable, easy to talk to, patient, calm and understanding. They listen to your thoughts and ideas without forcing their own opinions on you. They work with you whilst offering insights and ideas. Their communication was great and they provide regular, detailed updates. Selling a house can be quite daunting and scary at times but their calm positivity always made us feel confident that we would achieve the outcome we desired.

Raelene is the ideal salesperson. She is personable, knowledgeable, keeps you in the loop and gets the job done. She has the calmness of a therapist when things get tough and has the ability to think laterally and come up with interesting solutions and alternatives to conventional approaches to real estate. I highly recommend Raelene if you have a property to sell.

My wife and I would like to thank you sincerely for the professional, personal, caring way in which you presented and completed the sale of our home. Selling your home can be one of the most stressful periods in ones life. It's a very important serious time, and both you, Raelene and Debbie continuously put us at ease with your calming manner and confidence.

During the whole process Nikki and I were constantly impressed with the way you both had a passion for making sure the house was ready for presentation and you had every question covered for buyers. Rarely will you find real estate salespeople wanting to know literally everything about the property, walking every part of the land and constantly asking us questions. The amazing photography of our property at one point had us wondering why we were even selling!

Thank you both, for your advice and guidance on aspects of the property we were concerned about or completely oblivious to. Mostly though, I want to thank you for a fantastic job of selling our home in a way that made us feel it was personal.

We can thoroughly and unreservedly recommend Raelene and Debbie to anyone who is having to go through the sale of their property. They made the process so much more calming, alleviating worries and concerns and being available for calls at any time. We can be available to verbally recommend Raelene or Debbie at any time, and wish them all the success for the future.

Raelene provided a very high level of service. She is professional and respectful at all times. Raelene supported me through a very difficult process to get my home ready for sale, always calm and reassuring. She was always available and responded promptly to my communications - even late at night! Raelene worked hard for me, and I would highly recommend her and Colin, to friends and colleagues.

"I met Raelene several years ago when looking to purchase. When it came to selling our house I always wanted to work with her as I feel she treats buyers and sellers with respect and was very helpful. I would absolutely recommend her to anyone!"

Raelene and Colin. Thank you very much for your efforts in selling my house. I was impressed by the well-organised and efficient way you dealt with all aspects of the sale. I found dealing with you was straightforward and your level of communication was very good. I would recommend you to anybody else selling their house.

"Raelene and Colin really do go above-and-beyond and put their clients needs first every time. This was the third sale with Raelene and I'd simply not list with anyone else."

Raelene and Colin McMurtrie, were excellent in selling our property in Zita Ave, Matakatia Bay, Whangaparaoa. I contacted four agencies who were keen but never followed up after the first call. The McMurtrie's were and were able to effect a sale. Also they were always on time and followed through on what needed to be done. I would especially like to thank them for their professional way they went about it.

Regards

We would like to express our heartfelt thanks to Raelene and Colin McMurtrie. We were referred to them by a close friend, who bought their first home from them. It all happened just after the lockdown in July 2020. You were both diligent and delivered on what you promised.

Most of all, you understood the pressure we were under while selling our house during this difficult time and looking for a new house at the same time.

You worked hard to help us achieve the purchase of the house we wanted. Nothing was ever too much trouble for you. You were always available either via phone or email or in person and you even went above and beyond to help us achieve our goal.

You answered all our inquiries in a timely and always in a professional manner and even after the purchase, you were always available to answer any questions. We would not hesitate to recommend you.

I worked with Colin and Raelene to sell a property where I was acting on behalf of a third party. They provided all the information and options to allow me to make informed decisions from start to end. Their communication, both verbal and written was always very responsive, knowledgeable and professional. Colin and Raelene are very personable and friendly, easy to work with. They work well as a team and understand each other’s strengths. Overall it was a very stress-free process. I would recommend them to anyone looking to sell a property.

Raelene McMurtrie from Barfoot & Thompson was chosen to sell a much loved family property in Stanmore Bay. The cottage was in a bit of a bad way as our elderly dad had been living there alone and had become unwell before moving into a retirement home. Raelene could see the potential in the house and gardens and had lots of suggestions on how we could clear it up ready for the market.

After many weekends of hard work, we finally were ready and on Raelene’s suggestion we had the property staged (some key furniture and items brought in) so it looked really fresh and homely.

Along came Covid-19 lockdown, the week after we listed, so not much activity occurred until after the online auction with multiple parties interested. Raelene worked with a young couple who were first-home buyers and together we all came to an agreement on a fair price for the cottage after analysing the size, land size and recent sales in the area.

The whole process went very smoothly and was stress-free for the family. Raelene’s professionalism and energy shone through and the outcome was the very best for all involved.

We are pleased that Mum and Dad’s cottage has gone to a nice couple who will breath new life into it and make it their home.

If you are looking for a real estate professional who you can trust whole heartedly, then look no further than Raelene, she did a superb job.

Sincerely

"Late in 2019, we engaged Colin and Raelene McMurtrie to sell my elderly parents house on the Shore, which was auctioned in March 2020. My parents had occupied their home for around 40 years and once the furniture truck departed there was still a monumental amount of work required before it was market-ready. Given no family were living in Auckland, we were looking for a trustworthy, professional salesperson with high integrity, willing to undertake the necessary contract management required to ensure the property was presented in the best possible light. We also wanted an agency with sufficient market reach and resource base to undertake a targeted campaign to attract the largest number of genuine potential buyers and the experienced staff to run and complete the auction. At the outset, Colin and Raelene presented us with a professional and well researched market appraisal, but it was their personal qualities and they way in which they worked together as a team that impressed us the most. They efficiently managed the entire process to a high standard and because of their effective communication we felt we were in control at all stages. The property sale price exceeded all our expectations. If you are looking to sell or buy property on the Shore, we would highly recommend you contact Colin and Raelene."

"Colin and Raelene recently sold my house in Torbay for me and achieved an excellent result at auction, achieving a price that was pleasantly surprising. Their advice on preparing the house for sale was spot on and I am sure influenced the final sale price. Throughout the process they kept me informed and ably guided me through the process. This was difficult at times as part way through the sale I moved to Wellington. They even arranged for me to listen in to the auction as it progressed by getting their manager to phone link with me. They were great to deal with and I would have no hesitation in recommending them to anyone contemplating selling their home."

This is to let you know that we are most impressed by the work that Raelene McMurtrie has done during the last couple of months for our family. She has taken the time to showcase different properties whilst respecting our views from day one, and we really appreciate that. Thanks to her dedication, her commitment the process of buying a house has been smoother than we initially thought. Raelene has been extremely well-organized, helpful and professional. We have really appreciated the fact that she has communicated efficiently with us through phone calls, text messages and emails in a timely manner. This has enabled us to save time and energy knowing that things were in good hands.

To us little details make the big picture, and we feel that we are very lucky that Raelene was always a phone call away to deal with the vendor or our lawyer to clarify matters. It was awesome to have had her facilitating our journey. In addition, her jovial and friendly manner makes a difference.

You are highly fortunate to have someone like Raelene working for you. We would definitely recommend her to my colleagues, friends and family in the future.

Raelene has been great at helping us to find our first home. Her information nights are very well run and we learnt a lot. I would highly recommend getting in touch with Raelene when looking to buy your first property!

We want to thank you for your efforts and on the wonderful job you have done with everything.

We were impressed with your communication skills, great planning and proactive nature. You kept us well informed of progress and developments at all time, which was so important in our case as we had relocated from Auckland. Your personal efforts were beyond our normal expectations.

Thank you for achieving such a great result.
Warm regard,

It is seldom I see such a committed work ethic in a person, that I feel I would like to acknowledge and thank Raelene for her valuable help with my sister's estate, which has not been a run of the mill sales process.

Raelene has throughout, sort answers and gone beyond her brief to help us.

Raelene's communication with the trustees has been professional, empathetic and exemplary, always keeping us informed throughout the process and seeking answers when situations have been challenging.

Our trust in Raelene as a professional is without doubt and her work commitment on our behalf faultless.

Raelene's knowledge of the property market and the intricacies of sales in extra-ordinary circumstances has been pivotal to achieving a point of contract.

Raelene has qualities of character, knowledge and professionalism that are rare. Her communication skills and the relationship of trust she has nurtured throughout the sales process has been amazing.

Raelene deserves and will achieve success in her given positon of sales at Barfoot & Thompson and I have absolutely no hesitation of recommending her to prospective clients.

Kind Regards

Raelene was so lovely helping me to finally find myself a lovely home which suited me perfectly! She was very pleasant, understanding and very helpful in every respect to find me the right place. It was such a pleasure to deal with Raelene, she was willing to help me and work with me till I found what I was looking for! I had not had this kindness, helpfulness or passion from any other agent over the past few years of looking. She has a real passion in helping people and making people happy. And that she did!!! I highly recommend Raelene!!!

Having just sold our house and bought a new home with the expert assistance of Raelene McMurtrie we would recommend her services as an agent to anybody who wishes to sell or buy. At all times she was helpful, pleasant and always went the extra mile for us to ensure the best results. Most importantly she always listened to our concerns and was so professional at all times.
With sincere thanks,

"We have loved working with you to find our first home. Nothing was ever too hard or inconvenient for you, even though we were very demanding! We greatly appreciate you sharing your wealth of knowledge, insight and opinions with us. You are so personable and a pleasure to be around. Our number one, go to real estate agent.. We wouldn't work with anyone else!"

"We would like to thank you for your patient, insightful and professional approach to purchasing our lovely home. It was a long and stressful 9 month journey but we made it. This would not have happened if it wasn't for you taking the time to understand our needs and requirements. You certainly went the extra mile on this journey! Thank you so much."

"Raelene isn't like every other agent, she went far above and beyond to help me find my first home, whilst putting myself and my needs ahead of anything else. Finding a home can be an incredibly difficult and arduous task, but Raelene makes the whole process as easy as it could possibly be! Thank you so much!"

"I must say I highly recommend Raelene, as your Property Agent, she is extremely professional, very well presented and a person you feel comfortable with and can trust.
She is a very calm person which I think is important for this role, because when you're in the process of buying and selling houses, its 'nerve wreaking'. Raelene made me feel safe throughout the whole process and did not pressure me at all, she guided me.
So a big thank you to you Raelene".

"I recently engaged Raelene as the agent to sell my home which she did very successfully and quickly. Raelene presented quality bidders to the auction and I could not of been happier with the professional manner in which she conducted herself. The marketing campaign and her follow up and communication was faultless. I have bought and sold a number of houses and she made the selling of my home a stress free and easy process. I would happily recommend Raelene to any of my friends and family and wish her all the success in the future."

"For anyone in and around Auckland. If you are thinking of selling your home or looking for something to buy - Raelene is the agent to contact. Most definitely one of the most genuine and honest people around, she was an absolute pleasure to deal with in the search for our first home. So helpful and willing.

"After working with Raelene McMurtrie in our quest to find a property I can safely say she has exceeded all expectations that we had of an estate agent. Not only was she very professional in her manner but also made my husband and I feel like she cared about our search. Raelene was proactive in finding properties for us to view and was approachable and honest at all times. She showed knowledge of the local areas and her choices of properties showed that she had listened carefully to our checklist."

"I have had Raelene work for me over a number of years in a number of roles. I would actively seek her out to fulfil these because of her ability to achieve at a high level and I can rely on her to get on and get the job done. With an analytical mind she will look and identify where improvement can be made. She has been a real asset."

"I have known Raelene for over 6 years and have worked together in a number of roles both as colleagues and as my supervisor. Raelene is professional at all times with unquestionable honesty and integrity. She delivers on all promises and has an unequalled work ethic. I would never hesitate to recommend Raelene in any capacity as she will always give 100".