It is our absolute pleasure to write in support of Sara-Jayne and Gill, who recently sold our home of almost 16 years in Cornwall Park Ave in Epsom.
Of all the houses we’d previously sold, this was the most special because this was where our kids grew up and where we’d built a lifetime of great memories with family and friends. This was also the home we’d poured so much time and energy into renovating and the garden we’d nurtured for many years. It was really important to us that we choose the right salespeople because we were determined to leave this home feeling positive and happy with the outcome. We’d experienced those salespeople that tell you how wonderful your home is and how much it’s worth, only to discover that post-listing with them, the pressure is applied because the market has miraculously changed...
When we first met with Sara-Jayne and Gill, we were impressed with their friendly, easy-going nature, their professionalism, their knowledge of the market and their honesty. It felt an easy decision to go with them. They quickly pulled everything together and provided good recommendations as to how we should present and market our home. We felt really comfortable with their proposal and were pleasantly surprised with the marketing budget recommended.
Once we were on the market, things moved quickly and we soon benefitted from the list of potential buyers they had together with the extensive list of salespeople within their network.
Sara-Jayne and Gill were calm and confident providing fast and informative updates on the interest shown by potential buyers. The constant contact we had with them almost made us feel as if we were their only customers. We also liked that they respected the fact we weren’t interested in any negative feedback from “tyre kickers”.
We believe the potential buyers also received a great service as all requests and enquiries were dealt with quickly and professionally. We felt Sara-Jayne and Gill went above-and-beyond. It was no bother for them to meet potential buyers late at night and call in extra support to enable open homes to remain open way beyond the allocated time. Within a week we had a pre-auction offer which took us to auction within two days.
While we acknowledge we were selling in a “hot” market, we still feel that using the services of Sara-Jayne and Gill meant we achieved far more than we would have with other salespeople who were hounding us to list with them. With their help, we achieved our happy ending, which made the difficult task of leaving the home we all loved, so much easier.
We genuinely recommend them to anyone thinking of selling.
Kind regards
Julie & Murray Matheson